The Verification Officer is responsible for conducting on-ground and telephonic verifications of clients and guarantors as part of U Bank’s credit assessment and risk mitigation processes. This role ensures that all customer information is accurate, complete, and in compliance with the bank’s policies and regulatory requirements.
Job Description:
Conduct physical and telephonic verification of borrowers, guarantors, and business addresses.
Verify customer’s residence, employment, and business location to ensure authenticity of loan applications.
Interview applicants and gather essential financial and personal data to support credit decisions.
Assess the socio-economic environment of the borrower and provide a qualitative assessment report.
Identify and flag potential fraud indicators or suspicious applications.
Maintain detailed, accurate, and timely verification reports in line with U Bank’s operational policies.
Collaborate with credit officers, branch staff, and the risk management department to ensure smooth loan processing.
Ensure adherence to regulatory and internal risk guidelines during all verifications.
Support branch staff with additional checks or re-verifications when necessary.
Job Specifications:Skills & Competencies:
Strong analytical and observational skills.
Excellent communication and interpersonal abilities.
Ability to work independently and manage time efficiently.
Strong ethical standards and attention to confidentiality.
Education:
Minimum Bachelor’s degree (B.Com, BBA, BA, or equivalent) from a recognized university.
Preference will be given to candidates with certifications or diplomas in banking or risk management.
Experience:
1–3 years of relevant experience in credit verification, risk assessment, or field operations in microfinance or banking sector.
Fresh graduates with strong interpersonal skills can also apply.
