Contact Us

Head Office:
2nd Floor, 13-B, Jinnah Super Market, F-7, Islamabad.
UAN: +92 51 111-182-265
Fax: +92 51 2275923

Call Center:
+92 51 111-282-265

Complaint Lodgement:
Please make us call at 24/7 call center numbers:
For Ufone Subscribers: 7777
For others: 051-111-282-265
Complaints/Suggestions may be forwarded
at following:
Email: complaints@ubank.com.pk
or Click here to submit online

Dispute Resolution:
For ATM, POS & IBFT dispute resolution,
kindly contact with the following:
Sayyed Muhammad Umar Dabir
Officer Settlement & Reconciliations
Phone:0333-1518594
Email: sayyed.umer@ubank.com.pk

State Bank of Pakistan:
Director
Banking Conduct and Consumer Protection Department
(BC&CPD),
State Bank of Pakistan,
I.I. Chundrigar Road, Karachi.
UAN: +92 21-111-727-273
Fax: +92 21-99221160
Email: cpd.helpdesk@sbp.org.pk