U Microfinance Bank Ltd. (U Bank) is a wholly owned subsidiary of Pakistan Telecommunication Company Limited (PTCL) – Etisalat Company. The bank has a network of 139 touch points, across 108 cities and rural areas in Pakistan and offers a wide range of microfinance loans, deposit products, and branchless banking solutions. U Bank’s branchless banking offers services under the banner of U Paisa in collaboration with Ufone (Pak Telecom Mobile Limited). The service is offered at nearly 45,000 agent locations across Pakistan.
U Microfinance Bank is proud to be at the front line of fighting poverty in Pakistan and is dedicated to play its critical part in the implementation of National Financial Inclusion Strategy 2020 that aims to bring 50% of Pakistan’s adult population into banking net.
At U Microfinance Bank, we firmly believe that access to microfinance services contribute significantly towards building a more inclusive society leading to bringing the underserved population into banking net as well as help document the informal economy. Our product portfolio is designed to continuously create livelihoods for the underserved population of Pakistan and bring betterment to their lives.
Year 2017 has been the year of remarkable turnaround with exceptional performance. U Microfinance Bank’s loan customer portfolio grew from 118,160 customers in 2016 to 625,163 in 2017, 30% of our customers are women. Our customer deposits grew from PKR 8.1 billion to PKR 11.97 billion, while our loan portfolio grew from PKR 5.5 billion to PKR 10.64 billion. Most significantly, our network grew from 100 touch points to 130 and our staff increased from 939 employees in 2016 to 1321 in 2017, where 9% of the total workforce comprises of women.
Driven by the passion for disruptive innovation and the desire for financial inclusion, we aim to become the problem solver and enabler to Pakistani microfinance ecosystem.